Ticket Scanning
On The Stage Ticket Scanning empowers schools, community theatres, colleges, and performing arts organizations to drive revenue, professionalize the patron experience and incorporate built-in best practices to ensure box office success – without the need to purchase any additional hardware or software.
Elevate your patron experience
- Present an elevated front of house experience by replacing the hectic, inconsistent process of visual or checklist walk-ins with a professional arrival process that supports both digital and printed tickets
- Offer mobile-friendly eTickets compatible with any iOS or Android device and optimized for printing at home
- Create a paperless, contactless experience from purchase to entry
- Allow patrons to easily share, distribute and/or transfer tickets to guests in their party
Streamline the arrival process
- Expedite entry times during walk-in with optimized scan messages (approved, no ticket found, duplicate ticket, etc.) that are fast and easy to read
- Minimize the need to handle cash or paper tickets
- Adapt to any venue with offline scanning modes available on multiple scanners
- Help patrons easily find their reserved seats quickly using the seating information on the each ticket
- Quickly search ticket buyers to check-in patrons who left their tickets at home or aren’t able to access their tickets
Save Time and Resources
- Eliminate the need to purchase special equipment or expensive scanners because all scanning and printing happens with devices you already have
- Reduce training time for crew and volunteers with the easy-to-use mobile scanners compatible with any iOS or Android device
- Minimize extra back-office work by allowing customers to share seat and ticket information electronically for group sales
- Ensure the best experience for different staff and volunteers with user-level permissions
Real-Time Reporting and Insights
- Receive updates across the platform in real-time from purchase to check in with no delay
- Monitor show attendance by tracking arrivals, late-comers and no-shows with real time reporting
- Add and denote back-off sales in real time for Front of House staff, eliminating the need to close box office sales prior to curtain
- Access post-performance reporting to see which ticket buyers attend
Grow your marketable patron database
- Boost future marketing and ongoing revenue via ticket or fundraising efforts by collecting email addresses during box office purchases
- Collect new patron information when tickets are transferred digitally to new contacts
Protect your ticket sales
- Protect your shows with general admission by ensuring each patron scans a ticket for entry
- Empower your org to fight credit card disputes with our digital scan records
- Monitor and track who has left and re-entries with our scan-out functionality to prevent ticket fraud and sharing
Discover the only ticket-scanning solution made by theatremakers for theatremakers
