Ticket Scanning Built for the Performing Arts

Elevate your patron experience and streamline the arrival process, while saving time and money with OTS Ticket Scanning

Ticket Scanning

Ticket Scanning

On The Stage Ticket Scanning empowers schools, community theatres, colleges, and performing arts organizations to drive revenue, professionalize the patron experience and incorporate built-in best practices to ensure box office success – without the need to purchase any additional hardware or software.

Elevate your patron experience

  • Present an elevated front of house experience by replacing the hectic, inconsistent process of visual or checklist walk-ins with a professional arrival process that supports both digital and printed tickets
  • Offer mobile-friendly eTickets compatible with any iOS or Android device and optimized for printing at home 
  • Create a paperless, contactless experience from purchase to entry
  • Allow patrons to easily share, distribute and/or transfer tickets to guests in their party

Elevate the Patron Experience

Steamline the Arrival Process

Streamline the arrival process

  • Expedite entry times during walk-in with optimized scan messages (approved, no ticket found, duplicate ticket, etc.) that are fast and easy to read
  • Minimize the need to handle cash or paper tickets 
  • Adapt to any venue with offline scanning modes available on multiple scanners
  • Help patrons easily find their reserved seats quickly using the seating information on the each ticket
  • Quickly search ticket buyers to check-in patrons who left their tickets at home or aren’t able to access their tickets

Save Time and Resources 

  • Eliminate the need to purchase special equipment or expensive scanners because all scanning and printing happens with devices you already have
  • Reduce training time for crew and volunteers with the easy-to-use mobile scanners compatible with any iOS or Android device
  • Minimize extra back-office work by allowing customers to share seat and ticket information electronically for group sales
  • Ensure the best experience for different staff and volunteers with user-level permissions

Save time, money and resources

Reports and Real-Time Insights

Real-Time Reporting and Insights

  • Receive updates across the platform in real-time from purchase to check in with no delay
  • Monitor show attendance by tracking arrivals, late-comers and no-shows with real time reporting 
  • Add and denote back-off sales in real time for Front of House staff, eliminating the need to close box office sales prior to curtain
  • Access post-performance reporting to see which ticket buyers attend

Grow your marketable patron database

  • Boost future marketing and ongoing revenue via ticket or fundraising efforts by collecting email addresses during box office purchases
  • Collect new patron information when tickets are transferred digitally to new contacts 

your marketable patron database

Protect your ticket sales 

  • Protect your shows with general admission by ensuring each patron scans a ticket for entry
  • Empower your org to fight credit card disputes with our digital scan records 
  • Monitor and track who has left and re-entries with our scan-out functionality to prevent ticket fraud and sharing

Discover the only ticket-scanning solution made by theatremakers for theatremakers

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